Tag: Social Media Strategy

Is Storytelling in Social Media a Key Strategy for Your Marketing Team?

There’s a lot that goes into a social media strategy from content, to hashtags, to advertising, to engagement. However, it’s easy to forget, when you are in the trenches, the importance of storytelling on social media. Sparking conversations with your online community means that you must first have their attention. How do you get their attention? By telling stories that move them emotionally. 

How do you get your company from where it is right now to a business that actually has a social media strategy? Here are our best tips:

Tip #1 – Develop Your Social Media Standards

The key to social media strategy is to first have a plan! Develop standard policies for social media for your employees so they clearly understand what is appropriate and expected of them with your brand. This is especially important for your marketing and sales teams as they are more likely to engage with others as your brand online. 

Tip #2 – Empower Your Employees

Once you have a game plan, it’s time to train your team so they feel empowered and equipped with the knowledge necessary to engage your audience without damaging your brand. A confident team will engage with confidence. A side benefit of having an empowered team involved with your online presence and digital marketing is that their personal brand becomes a reflection of your corporate one. 

Tip #3 – Share Your Stories with Your Team

Storytelling is a skill that can be crafted. If you want your team to be social media storytellers, you first have to show them how it’s done! Start crafting your brand stories such as your origin tale, case stories, the impact you are making in the world, how you want your customers to feel, and the values that make your business the brand it is today. Then tell these stories to your employees often. 

It won’t happen overnight, but creating a company culture with an emphasis on storytelling will equip your team with what they need to really interact and inspire your audience online.

Are you looking for a social media company to train your staff on online marketing strategies and equip them with the tools to maintain engagement, spark interest through Linkedin, and build a solid foundation company wide? Call the Social Media Advisor!

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram, and the tools to manage them.

Click here for Social Media Training, Speaking and Strategy Consultations.

Top 3 Strategies for Developing Successful Social Media Campaigns

A solid social media strategy involves building your audience growth both organically and through paid activity.  There are a variety of components to consider when creating social media campaigns including a blog strategy, editorial calendar, content that inspires engagement, video that grabs attention and builds trust, and working on audience growth both in-person and online.

Social media is part of a comprehensive marketing strategy and the most successful campaigns take the entire marketing strategy into consideration. 

Know What You Want

Finding new clients and making more money is not a strategy. It’s a result. Have a clear goal. If you are looking to sell $1,200 widgets, social media is not the place to ask for high-ticket sales. You want an easier barrier to entry for people who have just found you. This new audience needs to get a task of how you will serve them. You’ll need to build trust with a person before trying to sell your high-dollar package, session, ticket, or retreat. Then you can nurture that audience into larger purchases over time, preferably by convincing them to join your email newsletter. 

However, if you don’t have a funnel, strategy, or goal for converting strangers into followers and then converting those followers into customers, you are throwing spaghetti at the wall and hoping something will stick. 

Finding Your Audience

Organic growth, while not impossible, is much harder than it used to be. Finding and convincing strangers to follow you or sign up will require a small, regular investment in social advertising. You want targeted advertising though. This means you don’t want to boost a post or get more website traffic by selecting anyone in the United States. You need to think specifically about your buyer, their behavior, and who they really are.  What are their ages? What do they do in their free time? Where do they shop? What do they post about on social media? Specific characteristics will make a world of difference in getting your ads in front of the right people.

Track Your Analytics

Schedule time to regularly review your social media reports and analytics. This includes Google Analytics. If you are getting traffic to your website from advertising, but nothing happens next, you’ll need to adjust your call to action on your website.  If you aren’t getting click throughs on your ads, then adjustments need to happen in your ad.

The difference between posting on social media and a social media campaign is all about your strategy. A content strategy, call to action, and a specific goal will do wonders for both your organic and paid marketing efforts. Track what is working (and what isn’t) and adjust often. This is the difference between lackluster results and success on social media.

The Social Power Program exists to help small business owners learn to navigate social media marketing and all its various components and challenges. Members have access to a Private Facebook Support Group, Monthly Ask the Expert Mastermind Sessions, a FREE Ebook, and regular new videos posted to our library to support their marketing efforts as well.  Learn everything from creating an editorial calendar, to designing custom branded images, to use of hashtags, to paid ads and reporting, how the algorithms work, and MORE! Find out more about the Social Power Program here.

 

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

How Can You Show Your Customers You Are a Thriving Business During a Pandemic?

During the first few months of the pandemic, many small businesses went quiet. They went quiet because they weren’t quite certain how to show up in a way that was respectful and appropriate for the situation. They were concerned about saying, posting, or doing the wrong thing at a highly sensitive and critical time. As the months passed, many companies pivoted or figured out ways to remain relevant and survive. Not all companies made it through. 

News and the media have flooded our feeds and it’s been difficult to keep track of our favorite bakery, nail salon, brewery, restaurant, life coach, etc. This is especially true for small businesses that haven’t been proactive about consistently posting and engaging with people online. Don’t assume that your customers know that you are still in business. Your die-hards will hunt you down but the rest are trying to get through each day, just like you. The only way your people will keep you top of mind and know that you are still in business is directly related to your commitment to posting online, sending your newsletters, and continuing with your marketing efforts.

If you’ve been quiet but are ready to get back in the game, here’s what we suggest:

  • Update your CRM software or email newsletter database and make sure it is current and then send out an announcement. Let your audience know what you are up to and what you’d like them to do next.
  • Post consistently to your social media channels at least 3x a week. This works best after creating an editorial calendar and marketing strategy. Contact us if you need support getting this set up.
  • Create some custom offers to thank your audience for their loyalty during this trying time to reward them for past business and encourage them to continue working with you, to sign up to work with you or to refer their audience to you.

Out of sight, out of mind is very real when it comes to running a small business. Do your brand a favor and start getting back out there. Your audience needs you to show up and show them the way.


Having a strategy in place for your social media postings will be key in developing relationships, staying relevant, and knowing how / what to post so you don’t run out of content.  By signing up for Quarterly Roadmap sessions, we will also cover the best ways to use ads and you’ll learn how to read reports so you aren’t wasting a ton of money. Instead, you’ll be strategic about your spending so you see results for your efforts. Contact The Social Media Advisor today to get started!

 

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

How Can Your Business Serve Your Online Audience Better?

Many of us have had to shift our businesses recently to offer online and no contact options.  Have you come up with your plan to serve a shifting audience yet?  As the world becomes more automated, your customers will expect you to understand the apps and tools commonly used to make things like scheduling, payment, and support easy and efficient.

Scheduling

Many new and smaller businesses have grown accustomed to signing up new clients on a one-to-one basis – in-person or over the phone. The future is transitioning all of these administrative tasks online using modern apps and solutions. The key to modernizing your business and making it online-friendly is finding ways to automate tasks that are normally time-consuming and frustrating. No one enjoys playing phone tag with someone to set up an appointment. More and more individuals find that engaging in a phone conversation without an appointment is inconvenient. We don’t answer a call if we don’t know the number and we put our phones away in an attempt to be more productive. In this brave new world, investing in and setting up an online scheduler is essential for businesses wanting to efficiently and easily make appointments with leads and customers. There are lots of options available but we use YouCanBookMe.com.

Invoicing

We live in a world of online payment solutions. The days of waiting for a check to come in the mail are over. In fact, many people in the younger demographics don’t even use checks or carry cash which means an online invoicing tool is key. After all the hard work of persuading a lead to do business with you, don’t then make the process difficult by making payment inconvenient and hard to process. Whether you use Quickbooks Online for your business, have a Square or Stripe account, or use a CRM software with invoicing built-in – get familiar with a trusted tool and make payment easy and convenient for your customers.

Support

Do you have a system set-up on your website or social media to answer common questions and provide real-time support or your audience? If you find that people call 15 times a day asking about your location, setting up something on Facebook that answers that question or setting up your phone system to answer that question before transferring to you could save you time AND help you support your audience at the same time. Take some time to research options for online and phone options that could help your customer support efforts.


Another way to have more time to really focus on nurturing your leads and clients is to bring on help! Social media marketing doesn’t have to be tackled alone. Having a strategy in place for your social media postings will be key in developing relationships, staying relevant, and knowing how / what to post so you don’t run out of content.  By signing up for Quarterly Roadmap sessions, we will also cover the best ways to use ads and you’ll learn how to read reports so you aren’t wasting a ton of money. Instead, you’ll be strategic about your spending so you see results for your efforts. Contact The Social Media Advisor today to get started!

 

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.


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If you want someone to break down aspects of social media to get more clients and build your business using social media, this is the program for you.


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