• Are you telling your brand story in social media?

Tag: storytelling in social media

#LearnSocialMedia – Learn How to Build Your Social Presence

As a business owner building an online presence, you have access to a lot of tools. The trouble is, sometimes there seems to be so many that you don’t know what to use or where to even begin. If you aren’t using social media to market your work then you are missing out. It can be the most cost-effective way to connect with and understand your customers, promote awareness of you and your products, and grow your customer base.

The beauty of social media is that it gives you a direct line to your customers in a way that no other type of marketing can. To use social media effectively, you need to follow some best practices so that your efforts will prove beneficial.

  • Have goals: You probably already have a social media presence but do you have goals? If you are out there simply because you feel like you have to be then chances are you’re not using social media effectively. What do you want to achieve with your social media marketing?
  • Have a plan: Use a haphazard approach, and you’ll get haphazard You need a purpose for what you post and a strategy for why you’re posting. Social media strategy is the difference between just showing up and actually achieving results.
  • Be consistent: If you think about what makes advertising effective, then it will make sense to you that you need to create content and post regularly to become a channel that your customers and target audience can rely on.
  • Be human: Social media users are pretty savvy, and they can spot a fake a mile away. You behave like a robot you’ll get the kind of loyalty that robots deserve. Think about your most recent experience seeking quality customer service in your own life. Now contemplate how you interact with your customers. What lessons can you take from that to improve your online presence? Social media is meant to be social. Businesses that miss that truth will often be frustrated with the return on their effort, time, energy and money.
  • Focus on relationship building: The beauty of social media is that it can enable you to develop relationships with your customers. Post it and forget it? Not if you want to be successful online. People do business with people.
  • Tell a great story: Social media affords you the opportunity to weave a great tale about you and what you are passionate about. Social media storytelling is the difference between simply posting and creating a loyal brand following.

Using social media is easy. Using social media effectively is not. Fortunately, you have access to the Social Power Program. This online training resource puts expert advice and practical tutorials at your fingertips so that you can learn how to make the most of what social media has to offer. It’s the perfect resource no matter what your level of expertise. If you are just getting started, we recommend the Storytelling track. For companies with a consistent social media presence, it’s time to up your game with the Strategy option.

The Social Power Program is designed to help you learn how to discover your real audience and target your approach, make the most of storytelling, and get your message across. At the same time, you’ll learn the secrets to engagement and relationship building. The Social Power Program is not just affordable; it’s cost effective. After all, what’s the point of dedicating your valuable time and resources to social media if you aren’t certain how to make it work well? Join us at the Social Power Program.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

#CelebrateSuccess – Share Your Success with Your Tribe

When was the last you gave yourself a pat on the back? Like most people, it was probably some time ago. For many of us, celebrating success feels like bragging, and it makes us feel uncomfortable. The truth is, there is nothing wrong with tooting your own horn once in a while. In fact, experts tell us that celebrating when things go well does a lot more than just give us a warm fuzzy feeling. It helps us build confidence, reinforces a positive attitude, and helps keep us motivated.

Aside from what celebrating our success does for us, it can do a lot for those around us. If you’re honest about it, you would probably admit that without others you never would have had the success anyway. So why not share the success with your tribe—those who got you there.

There are lots of ways you can celebrate with your audience, and social media is one of the most accessible and useful ways to do that. Here are five ideas for how you can make sure that the people who help you know how they’ve contributed to your success.

A Simple Thank You

The most straightforward way to share your success is to thank the people who got you there. That thank you can be in the form of a shout-out, a gift, promotional pricing or some other thoughtful gift.

Customer Success Stories

You can tell the story of a successful customer and how they got there. After all, their success is your success.

An Employee Profile

Your employees do a lot to help you succeed. Why not let your audience get to know them a little better by talking about how they made you successful?

Share Your Secrets

Is there something special you do that contributes to your success? If so, why not share it with others who might benefit? It may be a tool or a technique that you have mastered or a philosophy that works particularly well in your industry.

Pay It Forward

When you re-post information by a customer or another essential member of your tribe, you are helping to contribute to their success; whether you comment on something they write, retweet something they pass along, or respond to a comment, you are helping them become more influential.

No one achieves success on their own. Letting those who helped you know that you appreciate their contribution to your success will make both you and your tribe feel good, provide motivation, and bring a more sustained positive attitude. So start celebrating!

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

#GrowYourBusiness – Providing Value to Your Social Media Audience

If you are like most social media managers, your first goal is to create content that will get your audience to engage. Share, likes, and comments are all good as gold regardless of the platform. The only problem with using engagement as your key objective is that you have to get people to see your content first. After all, you can’t get engagement if you don’t get views. What’s the best way to ensure that your content gets seen? Make sure you are providing value to your audience.

Let’s think for a minute about what it means to add value. When it comes to social media content, providing value means giving your audience something they can’t get anywhere else. Exactly what that is will depend on your particular circumstance but let’s talk about the top 5 ways you give your users value through social media, regardless of your product or service.

  • Solve a Problem: When you solve a problem for your audience, you are making their lives better and perhaps removing an obstacle that is preventing them from achieving their own goals. There are many ways to create content that solves problems. A how-to can be a great way to do this but so can an answer to a question, a product discount, or an informative product review.
  • Tell A Story: Storytelling is a great way to help your audience learn more about you, your company, and your products. Success stories, stories that give insight into your mission, profiles of your team or your customers, can all help your audience learn more about your and add value.
  • Make Something That is Complicated Simple: Infographics and lists are particularly good ways to turn difficult topics into something that is easily understood. While technical content lends itself well to this type of content, your subject doesn’t have to be technical. A description of a process can also work well in graphic or some other easy to follow format.
  • Teach: Common questions that users have can be fertile territory for developing content that will teach a lesson about your industry, your product, or your company. How-to videos can be particularly good for this along with solving problems.
  • Ask Your Community What They Need: Of course we should know our customers well enough to anticipate what type of content will bring them the most value but sometimes it’s still best to go straight to the source. Reach out to your audience to ask them what they need. You might be surprised what you’re missing.

Developing content that gives your friends, fans, and followers value may take a little work, but it is sure to pay off. Once your community learns that the information you provide will make their lives easier, they are sure to come back for more. They are also like to pass it along to others. Providing value to your followers will pay off in spades in terms of brand loyalty, trust, and online presence.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

#FreshContent – The Value of Storytelling

As a social media marketer, you know how important it is to have content that is high quality, frequent, and consistent. Sounds easy enough, doesn’t it? The truth is, it’s not easy at all. In fact, it’s pretty hard to keep producing quality content that is engaging, well written, and offers something useful to the reader. What’s the solution? In a word: storytelling.

In marketing terms, storytelling means that your copy makes a connection with the customer BEFORE it introduces the product. You can probably think of many TV commercials that use storytelling that way. Think of the ones that catch your attention because they hit your emotions. You may not even see what they are selling until the very last frame.

Focusing on the story rather than the product may sound counterintuitive, but the goal is to create a connection with the customer, not necessarily to drive them to run out and pick up the product. A good story will create trust and stay with a potential customer when it comes time for them to choose a product in your niche.

Once you begin to think in terms of telling a story rather than showcasing what you’re selling, you’ll find fertile ground for building new content. From stories that relate to why you started the business to educational experiences, your stories can provide your customers with new insights into your business and your products.

Before you start to build your stories, you need to make sure that you really know your customers and what type of information they will make a connection. For some, educational stories will work best while for others, stories that tie to the news of the day will make the most sense. Whatever type of story you believe will work best for your audience, your stories should follow some simple rules:

Be Truthful: If your message is contrived, it will show. Use your own experiences to craft your stories.

Write Well: It may seem obvious, but your stories should not only be expertly worded, but they should also hold together by having a beginning, a middle and an end.

Be Consistent With Your Brand: Like all your marketing materials, your stories should communicate the image you have designed for your brand. If it is not consistent, your customers won’t believe it.

Make it Personal(ity): To help your customers connect to the story, make it personal and fill it with a personality that is compatible with your brand image.

To help trigger your creative juices, take a look at some of the best storytelling campaigns: Apple, GoPro, Allstate, McDonald’s, and State Farm are all master storytellers. Once you are inspired, get to work on your story and be sure to make storytelling a crucial part of your social media campaign. Remember, it’s not always about the short-term sale: you are building for the long run.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.


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