Tag: storytelling

Top 3 Ways to Add Company Culture to Your Brand Messaging in Social Media

Top 3 Ways to Add Company Culture to Your Brand Messaging in Social Media

If you want your social media audience to be truly invested in your brand and it’s success, sharing your company culture is a great way to show the world who you are, how you show up, and the impact you want to make in the world! Brand advocates don’t just show up. You have to give people a reason to fall in love with your mission and vision. 

Your culture and company values can be represented in a variety of ways: 

Frequently Asked Questions

If you haven’t been jotting down the questions you are asked about your business the most, you are missing out on an amazing opportunity to convert those into content for your audience. You can answer these questions in fun ways including social media polls, Share a GIF posts, or behind-the-scenes selfies to pull the curtain back and invite your audience into your world. These types of posts tend to be quite popular and inspire the most engagement. 

These questions are also fantastic ways to create brand stories that you already know your  people are interested in hearing.

Fun Holidays

If you browse DaysoftheYear.com you’ll discover there is a fun holiday (or three) for all 365 days of the year. Some of these holidays will align with your brand and messaging. Take advantage of these days by creating social media posts, or entire marketing campaigns, that will resonate with your audience. This is a great way to show off your company’s unique personality and demonstrate to folks what is important to you and your business.

Brand Photography

A headshot is nice but it rarely tells a story about your company culture. Brand photography is the solution to this problem. Not only will you have amazing photos to share on your website and in social media, branded photos are an awesome opportunity to showcase your company’s personality, energy, and culture. Get the team together and have some fun! Your followers are there because they are interested in what you are putting out into the world, they’ll love seeing you and your team in action!

Are you struggling with not knowing how to use social media for your business?  Not sure when to post, how to post, or what #Hashtags even are? Over three months, we will develop a roadmap of exactly how to use social media for your business in our Quarterly Roadmap Sessions.  We will work on your editorial calendar, branded content, ads, reporting, creating posts for higher engagement, and break through the fears and frustrations small businesses experience with social media marketing. Let’s chat.

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Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram, and the tools to manage them.

Click here for Social Media Training, Speaking and Strategy Consultations.

Is Storytelling in Social Media a Key Strategy for Your Marketing Team?

There’s a lot that goes into a social media strategy from content, to hashtags, to advertising, to engagement. However, it’s easy to forget, when you are in the trenches, the importance of storytelling on social media. Sparking conversations with your online community means that you must first have their attention. How do you get their attention? By telling stories that move them emotionally. 

How do you get your company from where it is right now to a business that actually has a social media strategy? Here are our best tips:

Tip #1 – Develop Your Social Media Standards

The key to social media strategy is to first have a plan! Develop standard policies for social media for your employees so they clearly understand what is appropriate and expected of them with your brand. This is especially important for your marketing and sales teams as they are more likely to engage with others as your brand online. 

Tip #2 – Empower Your Employees

Once you have a game plan, it’s time to train your team so they feel empowered and equipped with the knowledge necessary to engage your audience without damaging your brand. A confident team will engage with confidence. A side benefit of having an empowered team involved with your online presence and digital marketing is that their personal brand becomes a reflection of your corporate one. 

Tip #3 – Share Your Stories with Your Team

Storytelling is a skill that can be crafted. If you want your team to be social media storytellers, you first have to show them how it’s done! Start crafting your brand stories such as your origin tale, case stories, the impact you are making in the world, how you want your customers to feel, and the values that make your business the brand it is today. Then tell these stories to your employees often. 

It won’t happen overnight, but creating a company culture with an emphasis on storytelling will equip your team with what they need to really interact and inspire your audience online.

Are you looking for a social media company to train your staff on online marketing strategies and equip them with the tools to maintain engagement, spark interest through Linkedin, and build a solid foundation company wide? Call the Social Media Advisor!

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram, and the tools to manage them.

Click here for Social Media Training, Speaking and Strategy Consultations.

Are You Telling Your Brand Story Using Social Media?

Are you currently using social media as part of your business marketing strategy? If yes, have you been successful this year in growing your audience and connecting with them on social? If not, are you ready to give social media marketing a try to grow your business in the new year? 

Our team has over a decade of experience supporting service-based businesses with building their social media presence and engaging with their audience online. We’ve found that the most effective tool for social media marketing is incorporating brand storytelling into your content.  

Let’s break this down for you:

Know, Like, & Trust

Yes, social media marketers are still talking about know, like, and trust. Why? Because it’s the proven method for capturing attention and converting people into followers and paying clients.  

It’s rare for someone to see your content once and then pull out their wallet. Trust is what convinces buyers to make a purchase. To earn trust, you must first grab your target audience’s attention (so they know who you are), then provide content that allows that audience to get to know you better (so they begin to like you). Once they like you, they will start paying attention to what you put out in the world. This process builds the trust needed to convert someone into a paying customer or client. 

Building Your Influence

Our team works with a lot of new and small businesses. We regularly consult with business owners that have little to no online presence on how to build their social proof and influence online. In a world that is so saturated with competition, with businesses working daily to earn the attention of their audience, not having a presence at all is a liability. If a lead can find nothing about your or business during a five minute Google search, it’s almost a guarantee that they’ll move onto a competitor with a better online presence.

Social media is a great marketing tool when it comes to building your online presence and presenting yourself as a legitimate business. Trust us, you want to be a business that takes advantage of these platforms with millions of people using them daily to reach a larger audience. However, it only works with business owners who are committed to consistency.  

Brand Storytelling 

To engage with a social media audience, you need to share content that is inspiring, motivating, educational, or entertaining. Did you notice that I didn’t say your content should be promotional?  

To sell in the 21st century, your sale needs to be subtly packaged around content that your audience actually wants to consume and engage with. Storytelling is a proven method for capturing attention and building an audience. We all have stories to tell and your business has a meaningful story behind it. The key is to take that story and package it into content your ideal client wants to see. The use of brand storytelling can really showcase your products, services, and your culture – when done with your audience in mind.

Simply posting content isn’t enough to get the traction you need to be successful with social media marketing and success doesn’t happen for anyone overnight. If you are ready to make a commitment to marketing your business on social, and earning social proof and building trust with your audience, we highly recommend a brand storytelling strategy. Your audience is incapable of connecting with you if all you post is sales and promotional material. 

If you are using social media, you are probably only engaging with pages that share relatable content. Are you wanting to define your story and build a long term relationship with a loyal audience that finds YOUR content enjoyable and relatable? Let’s do a Discovery Session to see which Social Media Advisor programs best fit your needs.


Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

How to Grow My Business Using Social Media

Small business owners know there is value to be in had in social media marketing. However, they either aren’t certain how to get started or the attempts they’ve made in the past just haven’t worked for their business. Often, this is because the approach used is no longer effective. Social media has evolved quite a bit since the early days of Facebook business pages and massive organic reach and it’s no longer a simple task of ‘post it and they will buy.’

The most effective companies on social media today are building community, telling amazing stories, connecting with their audience, and using their reputation and influence to make a bigger impact.

Here is our best advice for setting up your social media marketing for success:

The Power of Storytelling

“If your stories are all about your products and services, that’s not storytelling. It’s a brochure. Give yourself permission to make the story bigger.”
Jay Baer

People are so tired of being sold to 24/7. You can’t turn on a device or round a corner without a marketing message being pushed at you from somewhere. It’s not that marketing is the problem. We all have money and we are consumers. We spend that money with businesses we want to work with. The issue is most companies, especially smaller businesses, make their marketing about them – their company, their product or service, their features, their expertise and experience. And, honestly, that reads like a resume. It’s not inspiring nor does it grab anyone’s attention in a positive way.

Human beings are drawn to stories. Throughout the ages, we’ve used storytelling to craft our personal experiences. Stories will draw your audience in and keep them around. The biggest secret when it comes to using storytelling in marketing is… make the story about your customer. That’s bound to get them to pay attention.

Know, Like and Trust

“We don’t do business with companies. We do business with people.”
Simon Sinek

Unless you are already a large, well-known corporation, today’s modern consumer gravitates towards someone they can trust. There are rare, few businesses that offer a unique product or service that can’t be found anywhere else.

I bet that you have plenty of competitors in your area. How does a client or customer narrow down their choices?

It’s all about reputation, credibility, and trust.

A lead’s decision-making process often involves asking some of the following questions:

  • Who do I know that offers what I need?
  • How do I know them?
  • What are other people saying about them?
  • What do I already know about them?
  • What sort of relationship do I have with this company?
  • Can I trust them to provide quality work for an acceptable price?

When putting together a social media marketing strategy, it’s essential that you are addressing these questions. How do you reach your audience so they can get to know you? What content can you create that will grab their attention and encourage them to engage with you so they can grow to like you? What can you do to build the relationship and your professional credibility so they begin to trust you?

Social Proof & Influence

“When you say it, it’s marketing, when your customer says it, it’s social proof.”
Andy Crestodina

Social media is more than just a tool for marketing your products, services, and offerings. It’s also the place people go to vet influencers and businesses. They use it as a search engine and a research tool before deciding whether or not to sign up or sign the dotted line. There is also the ever-so powerful method of having conversations with others to help make a big decision – such as signing up for your program, service, or offer.

However, if your brand is nowhere to found on social media then leads can’t do that research, have those conversations, or make that decision to pick you over your competition. This is especially true if you have no website or a website that just isn’t robust enough to persuade and influence traffic. (That’s if you can get people to find your website at all!)

Social proof is more of an outcome than a process. The more visible you are online, the more social proof and influence you generate. This brand awareness and accessibility are important for staying top of mind, connecting with your leads and customers, and generating credibility for you and what you do.

As you can see, success on social media marketing is SO much more than simply posting your monthly special or sharing someone’s inspirational quote. Any business under-utilizing this amazing marketing tool often find they also experience under-whelming results for their efforts.

As a social media user, I bet you have noticed that people engage more with social media content when they relate to the post or resonate with the message. As a small business, are you ready to define your story and build a long-term relationship with a loyal audience? Sign up for a Discovery Session to see which social media marketing programs best fit your needs.

 

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

 


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