Tag: Social Media Manager

Are You Prepared for Marketing Your Business in Social Media in the 4th Quarter?

As it always does in business, the fourth quarter has snuck up on us! Now that the hazy days of summer are gone, it’s time to revisit your business strategy for the last quarter of the year. The earlier you start this process, the better prepared you will be to tackle the rest of the year.

Here are some things you can do right now to ensure a healthy bottom line by year-end:

Check-In

People are back to work and their focus is renewed right now. It’s a great time to check-in or follow up with leads, customers, and power partners. Also, check-in with your social media marketing efforts. Have you been consistent in your posting and showing up online?

Review Your Goals

Now that summer is in the rearview mirror, it’s time to take another look at your yearly goals. Are you on track, behind, or are there goals you can push to next year or eliminate completely? This evaluation process will help renew your focus going into the fourth quarter and re-energize you to knock some of those goals out of the park this year!

Holiday Prep

As we look at the end of the year, if you haven’t already created a holiday marketing strategy to carry you through – it’s time to do so. What contests, giveaways, discounts or specials do you want to launch this holiday season? When it comes to promoting your holiday marketing campaign, it’s key to start promotion early and not wait until the last minute to announce your Black Friday sales or holiday discounts.

Also, what can you do NOW to beef up your followers and lists heading into the holiday season?

Outsourcing Your Social Media Marketing

What do you have in place to support your business for 4th quarter? Are you running out of time to do your social media and blogs? Do you have a budget to bring someone in to do them for you?  When you don’t enjoy doing something because don’t have the expertise or you no longer have the time to it, it will actually save you more time and money by bringing in a specialist. Kick frustration to the curb and hire an experienced social media management team!

The Social Media Advisor team can create a custom editorial calendar for your business, create on-target messaging and branded images aligned with your culture, and get it scheduled each month – taking this huge task off your plate entirely! Ask us more about our Monthly Social Media Management service!

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram, and the tools to manage them.

Click here for Social Media Training, Speaking and Strategy Consultations.

#SocialMediaSupport – Questions to Ask a Social Media Manager

There are many good reasons to hire a social media manager. One of the most common, for business owners like you, is that you simply can’t do everything. A professional social media manager is someone who can take on the challenges of making sure you are consistently establishing, improving, and growing your social media presence across all channels.

Like all hiring, it can be a challenge to determine if a candidate has the necessary skills and temperament to excel. The good news is that there are questions you can ask to ensure that you are getting the right person for the job.

Need some guidelines for vetting a social media manager applicant? Read on!

10 Questions to Ask a Social Media Manager

  1. What makes each social media platform unique? How would you use each for our business?

Look for a good understanding of the advantages and disadvantages of each platform.

  1. What do you think of how we are using social media now and how would you improve it?

If he or she has done relevant background research, they should be able to give you a few key points.

  1. What metrics would you use to evaluate your campaigns?

Social media managers use a variety of measures to determine success. Likes and shares won’t tell you if you are converting to sales, and leads won’t necessarily indicate if your content is hitting its mark. If the idea of monitoring and managing your own analytics sounds awful, you should be able to delegate this to your social media manager.

  1. What specific tools would you recommend we use to manage our channels?

There are many tools for managing media across platforms. While you may not end up using that tool, it may help determine the level of experience.

  1. What are some examples of successful campaigns you have managed? What went right and what went wrong?

Examples can offer insight into how they approach projects and how they look at the work they do.

  1. What is the most critical role of social media?
    Social media managers know that content drives everything, but that content must help you gather leads, strengthen your brand, and provide customer service.
  2. What is the most important thing a social media manager needs to do?
    A social media manager wears many hats. He or she must create original content, engage the audience, monitor and manage success metrics, and perform with similar quality across a variety of platforms.
  3. What determines if a social media campaign or a piece of content will be a success?
    Remember, it’s not just about metrics.
  4. How would you approach handling a social media crisis?
    The goal of this question is to see what they define as a crisis and understand the process they would undergo to develop a strategy for handling unusual situations.
  5. What would their initial goals be for your company?
    Look for details about how they would learn more about your company, your brand, and your audience.

Whether you’re hiring an outside firm to handle your social media or making a permanent hire, you need someone who can handle a variety of tasks and work both independently and collaboratively. Proven experts at The Social Media Advisor will help you get a quick start with monthly social media support. With their varied plans, you can be sure you’re getting the professional assistance you need at a cost-effective price.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram, and the tools to manage them.

Click here for Social Media Training, Speaking and Strategy Consultations.

#SocialMediaSupport – What to Look for in a Social Media Manager

It’s never easy to find just the right hire. When it comes to finding the perfect person to take on the role of social media manager, the challenge is even harder. You know there are certain areas of expertise that are must-haves, like knowledge of social media platforms, an understanding of SEO, and specific creative talents like content development, but there are other critical factors that aren’t so easy to quantify.

Understanding Where Social Media Fits 

A top-notch social media manager has an innate ability to understand not just where social media fits in your marketing strategy, but where it fits in the world of the internet. Your social media plays a critical role in a variety of areas from customer service to SEO. That means that your manager must be able to make it work with all the other moving parts that make your overall strategy successful.

Strategic Planning

A top-notch social media manager must have the ability to understand your company’s Big Picture. The content that you post must work with all areas of your marketing plan. Understanding how each platform contributes will help you create and implement a plan that bolsters every area of your operation.

A Customer-First Mindset 

If you’re using social media, then you know how important it’s become for customer service. In this regard, however, social media carries an element of risk. How you treat your customers will be on display for the world to see. Your social media manager must know not just what to say to customers but how to handle problems. For example, it must be clear what issues can be handled in the public square versus what should be taken offline.

Social Advertising Understanding and Expertise 

While it’s lovely to think that you can get the most from social media by doing all the free stuff, it’s no longer realistic. Regardless of what platforms you focus on you’ll need to do some paid advertising. Each platform has its unique requirements so look for someone who knows how this all works and how it fits with the rest of your social media strategy.

Writing Skills

While it may seem to be a no-brainer that your social media manager needs high-level writing skills, it’s worth repeating. It’s not enough to be able to craft a grammatically correct sentence; the writing toolbox needs to be well rounded and include copywriting and storytelling skills.

It may feel like finding the right social media manager is an impossible task given the expertise required. Fortunately, you can take a short cut on the process by taking advantage of the services available through The Social Media Advisor. The team’s social media build/revamp packages are particularly useful if you need a professional social media manager.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram, and the tools to manage them.

Click here for Social Media Training, Speaking and Strategy Consultations.

#MarketingTeam – Is It Time to Hire a Social Media Team?

You’ve probably heard that quiet, little voice telling you that it’s time to get some help when it comes to social media. However, it’s a tough step to take since it requires significant investment in both time and resources. If you suspect that you need to take the plunge and hire a social media team, there are five questions you can ask to help make the decision easier.

  1. Does your marketing strategy call for a focus on social media?
    Even in this day and age, some businesses are well suited for emphasis on traditional marketing channels. It’s likely, however, that you need to ramp up your social media efforts in both marketing and customer service.
  2. Are you stretched when it comes to marketing resources?
    If you are like most small businesses, then your people already wear multiple hats, adding another one—social media expert—will likely not get you the results you are looking for.
  3. Do you have the right tools for social media?
    Running a successful social media initiative requires more than a computer and a smartphone. Social media professionals are skilled in a wide variety of software and program tools. From graphics programs to scheduling platforms, there’s much more to it than just posting a photo from time to time. Social media management requires both creative and technical skills.
  4. Are your current social media efforts working?
    You may already be on social media and pretty proud of how it’s going. However, are these efforts working? To monitor how effective your social media plan is, there are many things you should be measuring. From leads to engagement to conversions, you need to be on top of how well your message is getting through.
  5. Do you know what success looks like?
    When it comes down to it, do you really know what using social media the right way looks like? There is no shame in not being an expert at everything. This is particularly true when it comes to using social media, since it’s constantly changing. If you think about it, the same is true for many professions. You may be a wizard when it comes to the product or services you sell, but that doesn’t mean you are a skilled lawyer or CPA.

The size of the team necessary to successfully create and execute a quality social media strategy will depend on your business and your goals. This is a great time to talk with the experts at The Social Media Advisor. Their social media build/ revamp services will identify what you need in order to develop your business through social media.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram, and the tools to manage them.

Click here for Social Media Training, Speaking and Strategy Consultations.

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