Tag: Brand Advocates

#KindnessIsAwesome – Being a Brand Advocate for Your Audience

In 1974, Elvis Costello sang so brilliantly “(What’s So Funny ‘Bout) Peace, Love and, Understanding.”  This song is quite timely right now when it seems like our social media feeds are often consumed with negativity.
This is exactly why #SociallyKind Project has been developed to encourage awareness about spreading kindness through social media. 
As a business owner, leading by example is a great way to encourage kindness in social media feeds. This is also a great opportunity to be a brand advocate for your audience and spread a little kindness.
Don’t feed into negative behaviors online
Take a moment and look at your social media accounts.  How many of these posts from friends and family members set your blood pressure boiling?  Are they posting political issues or depressing and controversial stories that add to the environment of negativity? You can’t control the behaviors of others, but you can set an example by not feeding into the negativity you see. YOU control your social media feeds. Utilize all the privacy options and settings available to you to train the algorithm to display things you are interested in (and not show you all the garbage that you aren’t). And while you’re at it, why not share something positive on your profile to add a little kindness in the newsfeeds of your friends and family?
How can you use social media to spread kindness? 
This is such an easy way to share kindness on your social media: follow your business connections online to create a network of linked businesses.  Even more importantly, pay attention to what they are posting about.  Just like in everyday conversations, if you pay attention to what other people are talking about and show an interest, then you are showing them kindness and courtesy.  If you know that an associate is interested in environmental issues and “going green,” for instance, you can post articles and stories that may appeal to that associate to help build a friendship and online connection with your brand.

Show them how it’s done
If you want your audience to spend time getting to know, like and trust you by liking, commenting and sharing your content – then show them how to do that. Interact and engage with them in social media. People  feel a need to reciprocate and may not understand how social algorithms work. If you want them to see more of your content, they need to engage with your stuff. If you want them to like your posts, start liking theirs first. Set aside time each day to go through your feed(s) and engage with your clients, power partners, influencers and leads. This will teach your followers, by example, and convert them from lurkers to online brand advocates.
Ultimately, when you are being a brand advocate on social media, stick to the idea of being authentic and original.  If you do that, and show a legitimate interest in your connections and their areas of concentrations, then you are going to create a real conversation and emphasize kindness in your work. Just another great way to #BeAwesome with your online presence. 

Have you been thinking about incorporating social media strategy into your marketing for 2018 but don’t know where to start? Set up a FREE 15-min discovery phone call with me to talk about where your social could go next year.
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Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+,YouTubePinterestInstagram and the tools to manage them.



#BuildYourTribe – Who is in Your Tribe?

Finding your tribe, your group of true fans, committed followers, and influencers, is a challenging prospect for many. What if I told you that you already have a community waiting for you? They’re out there. You just have to help them find you.
The best part is…you may have already found your core group.
Start with ten people. Name ten people who have supported you and your dream in some way. Who is supporting you? Who makes a great team captain when you need it? Who do you rely on when your back is against the wall and you’re not sure where to turn? Write them down.
Those ten people are part of your tribe. If you can’t find those people, perhaps your work has been unfocused, scattered, or you haven’t invited others to join you. But if you have found them, let them know that they are on your team and that you appreciate them.
Remember, a tribe is a group of people who are passionate about you and what you’re passionate about. The key to engaging that audienceis by making them feel as though they are part of a bigger purpose. You can do that by helping them improve their lives: making them laugh, providing self-helps or how-tos, brightening their days with art and photography, and helping them feel respected or understood through your personal storytelling. It should always be about “us” rather than “me”.
Start with the group you have, whether it’s on Facebook (or some other social media site) or a current mailing list. Ask them “What is your biggest frustration with _____?” and fill in the blank with something you feel passionate about. When you get responses back, create engaging content that speaks to their frustrations and helps them solve that problem. You are on your way to building that rapport you need.
Here are a few tips to help you communicate with your tribe:
  • You don’t have to be a perfect individual (This isn’t the same as grammatically perfect, by the way. Make sure your content is high-quality). As a matter of fact, your failures and struggles will connect you with your tribe in a way you never imagined. With every story you tell, however, make sure there is a light at the end of the tunnel. Show them the challenges you have overcome and they’ll love you for it.
  • You need to empower your tribe and make them feel as though they are part of a larger picture. You can do this by asking them questions, creating a survey, letting them know how much they mean to you, etc.
  • Know what you’re passionate about and commit to a path. If you knew that you already had a group of people who were passionate about you, how would you change the way you work? Would you stop campaigning? Stop chasing rainbows and “opportunities” at every corner? If you already had a core group of people clamoring for your content, what would you produce? That, more than anything, is what you should be doing.
  • No two tribes are the same. There is no “right way” to go about this. You have to find your own way. And you know, what? You can do it.

Members of your community, or tribe, will eventually become brand advocates if you work on developing, connecting and nurturing them. That will mean the work of promoting your business can be shared with a tribe that respects you and is excited about what you are doing. This is exactly what it means to #BeAwesome with your work and truly make an impact.
Be sure to Follow us and Let’s Engage!
Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+,YouTube, Pinterest, Instagram and the tools to manage them.

#BuildingYourTribe – What is a Tribe?

Essentially, a tribe is your community. When it comes to your business, a tribe is a unique group of friends, fans, customers, brand advocates, partners and followers who are willing to become a voice to your message. Some call it “1000 true fans”. It’s a place where you belong, can be heard, and known. Most of all, it’s a place where you can make a difference.
Before we delve into the key aspects of a tribe, we need to spend some time talking about what a tribe IS NOT.
A tribe is not a pedestal you use to dictate your awesomeness.
It is not fame.
It is not a number.
It is not a group of people who agree with everything you say at all times.
It is, however, a core group of people who help you think, force you to move beyond your limits, and keep your world positive around you. Constructive criticism is not negativity. It’s a chance for growth. They challenge you to be better, inspire your creativity, and spread the message because they genuinely believe in what you have to offer.
Your tribe supports you when you feel like giving up while providing energy and strength when you least expect it. You can create life-long bonds that can never be broken. Best of all, this tribe can help you turn your passion into your livelihood.
You may already have tribe members supporting you, and you don’t even know it. Who picks you up when you’re down? Who pushes you to try harder, learn more, become a better version of yourself? Who stood with you when you wanted to step out on your own? Those people are your tribe.
They are your most loyal and devoted fans. Right now.
It’s not a numbers game. I have to stress this. There’s a lot of bad advice out there. Numbers do not equal loyalty.
In future posts we’ll be discussing who makes up your tribeand how to build it from the ground up. In the meantime, why not try this exercise? Write down, either on paper or in the comments, at least one person who supported you when you were willing to give up. It doesn’t have to be about your current pursuits. It could be a teacher who encouraged you to write or read. A coach who told you he believed in your efforts. A boss or fellow worker who reminded you that it was okay to make mistakes and rise from them.
Then, when you’ve finished writing down those names, close your eyes and remember those moments. Try to bring those emotions back to life.

Your tribe is an emotional connection. Don’t forget that. Understanding your tribe, your community, is a way to tap into the best type of marketing – word of mouth. Those who know how to #BeAwesome in business also understand the value of having a dedicated tribe.
Be sure to Follow us and Let’s Engage!
Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+,YouTube, Pinterest, Instagram and the tools to manage them.

#TeamBuilding – Invite Your Village



Our business coach, Sabina Claus asks, “How do you eat an elephant? It’s not one bite at a time. You invite the village and have a feast.”
How does this relate to your small business? Often running a company can be overwhelming. There is so much that goes on behind the scenes. It would be nice, as the owner, to be able to focus all your energy on the things you are good at – after all, that is why you started your own business to begin with. However, you need to market, balance your books, maintain your online presence, network, and various other tasks that you may or may not be talented at or have the time to accomplish.
Being an entrepreneur or small business owner does not mean you need to take on the roll of doing everything. In fact, many people discover that they are not only more productive, but also more profitable, when they hire out certain segments of their work. If you are not ready to hire on employees and build your team internally, the wonders of modern day technology allow you to access qualified help right from your desktop.
Before you begin looking into online sites such as Craigslist, Fiverr or Upwork to find assistance – consider reaching out to your network first. Your network is your village of clients, power partnersand brand advocates who are eager to see you succeed. Each one of these people has a village of their own. Invite your village in to feast and see if they are able to support you or can recommend someone that would be a perfect fit for the role you need to fill.
What types of team members could you invite into your business? Here are just a few ideas of tasks you can outsource in order to free up your time. Bring them on board as independent contractors and pay per project instead of hiring on an employee.
  •        Virtual Assistant
  •        Bookkeeper
  •        Web Designer
  •        IT Specialist
  •        Social Media Manager
  •        Graphic Designer
  •        SEO Expert

Your village is an essential resource and not only for finding contracted support. Your village is the people who support you, have your back, and are invested in your own success. Be good to them and they will be good to you.

Find out more about investing in Your Village by following our business coach, Sabina Claus. Sabina helps small businesses focus on their goals, dreams, time and getting back to enjoying the company they created. She gives business owners systems so that they are running their business instead of the other way around. Find out more at www.sabinaclaus.comor my joining her Meetup Group – Your Village.



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 ~ 

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Hollie Clere, of The Social Media Advisor is a “#BeAwesome” Developer, Social Media Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterest, Instagram and the tools to manage them. 

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