Tag: Brand Storytelling

Why are companies not found on LinkedIn or Facebook?

We have been working with multiple companies developing social media profiles lately. In the efforts of building a branding and consistent character basis for companies, we have seen more and more that there are too many companies without a presence on LinkedIn. Not talking about an individual profile – which is very concerning that over 3.5 million users are on the site, but yet millions more haven’t ventured into building a profile is overwhelming. To start there, if you don’t have a presence on this site as an individual, you are telling the world that either you don’t want to be connected to, you aren’t savvy with the Internet, or you would rather spamming sites publish information about you instead. One of the most beautiful things about LinkedIn is the searchability factor through google. 4 out of 5 customers will search LinkedIn for their potential vendor representative (or potential new hire) to gain character perspective and knowledge about this person. If you don’t choose to put information about your history that you want people to see, they will find out information about you on sites that pay a lot of money to Google to post personal things such as pictures of your home, family members & so on (an example of this is 123people & there are many other sites out there who “phish” for your information & post it freely online). Should you ever find something like this – you can contact the publisher for it to be removed. Know that the most important piece of us mentioning this – is the fact that THE INFORMATION YOU WANT POSTED ON THE INTERNET – SHOULD BE THE INFORMATION THAT YOU CHOOSE TO BE POSTED – NOT WHAT SOMEONE ELSE DECIDES FOR YOU!

This holds true about information for your company. If you don’t have a website – how will your customers know what you offer & if you are a real business person? Same with social media. If you are not “out there” and “current” how will people know how to do business with you, connect with you, follow you and want to maintain relationship with you????

With that being said, as a business owner you have thought about a few things:

(1) what is my logo?
(2) what is my brand?
(3) where will I market?
(4) how will I market?
(5) who will I market to?
(6) build a website

Will all of these things in place, there is still a laundry list of things that need to happen as well.

FACTS:
(1) If you have a website, it will have either detailed – or not as detailed – information about your products/services
(2) You may be choosing some print marketing or mailers for your potential or existing customers

These are important – but what should go in hand with this?

***SOCIAL MEDIA***

If you have a personal presence on Facebook, you should NOT be marketing your company on your “personal” page, rather you should have a business page where people can “like” your company and follow your updates.

If you have a personal profile on LinkedIn, you need to be sure your company profile is established as well so people can easily find you through your company or your personal profile. Individuals can also “like” your company page for updates. You should also have recommendations of your work that your customers, vendors or staff can post about you – this is a great character building piece and can also encourage a history of your experience.

A newer feature of LinkedIn is posting products & services. The great thing about this is you can get recommendations for these products or services right on the company page – a great marketing tool.

My challenge for you – If you have a personal presence on FaceBook or LinkedIn – then create a company profile for them both. It will increase visibility, credibility & ownership of your brand.

Be aware of who is presenting information about your company online

Buyer beware translates into owners beware in social media. Hiring someone to fill the shoes of your social media manager can make since in regard to time, but unless the individual is personally invested in your company goals, priorities and vision, you will need to invest in a lot of clean up later on.

Management consists of the following items:

• maintain branding
• management of profiles
• response and management of direct messages
• management and increase of followers
• management of product release campaigns
• active viewer response & interaction
• effectively enhancing SEO, SMO (keyword optimization)
• correctly creating profiles to maximize visibility on social media sites
• reporting traffic, communication and hits effectively

If you aren’t getting these things from your social media support team, then you aren’t correctly using your profiles or getting ROI on your time or investment.

These service can be outsourced or handled internally, but you need to have a clearly defined scope of work and milestone meetings to constantly revise or add to your marketing plan. Your social media solution should ebb & flow with times and market changes.

Contact us today to see how we can help you achieve these goals.

What is your strategy with Social Media?

There are a lot of ways to promote awareness of topic you are interested in.

Have you heard of the Rabbi who delivered the passover message via twitter? Great way to spread the word about your message. Tweets are timeless & posts never get removed from the database. I think this was a brilliant campaign. http://tinyurl.com/3323cch

Have you heard about @OldSpice promoting through youtube & twitter?
“The Old Spice Guy Now Making Custom Videos for Fans via Social Media”


View the article here: http://mashable.com/2010/07/13/old-spice-gu/?utm_source=TweetMeme&utm_medium=widget&utm_campaign=retweetbutton
Well done @OldSpice !

How will you spread your message to the masses?

Importance of “Find Us on Facebook”

Why are businesses updating their website, blog, commercials and printed material with “Find Us on Facebook”? Is it possible they know something you don’t know? Facebook has created a visibility section to their website which allows businesses to gain a following, promote special events, coupons, launch new products and share information about their company in a centralized place where their “Fans” can “Like” their page and get up to date information about their company real time. Sure – it is great in theory, but what can you do to make this work for you?

It makes since to take some time to setup a profile, post a few pictures and a few catchy sales pitches on occasion, but how do these businesses get their followers? What are they doing that can spread the word? Or have you seen businesses have created a page, with a follower base, but you never see anything from them?

It is worse to create a page & never manage it – than it is to not have a page at all. I would suggest if you have a website, create a space on a medium where you know your customers can reach you. It doesn’t stop there. It takes time & thought into accurately promoting your company, your services and gaining a follower base. I have seen too many times the aggressive vs. passive way of marketing online & neither is beneficial. Here are a few ideas that may help you.

(1) Schedule your posts – determine if once a day or once a week makes the most since for your company. These time frames are drastically different, but if you are posting an add, coupon or new service, you don’t want to offer those posts more than once a week. The daily posts should focus on something of like interest & not force a sale on your customers.
***Example for a park or zoo:
* It is a beautiful day to be at the park – don’t forget your sunscreen!
* The squirrels are finding ways to fill their bellies at the park, try to clean up before you leave.

* Today we are offering 50% off admission to the first 30 people upon opening! – Here is your pitch
* What is your favorite thing about playing outdoors?
* Today we found columbines growing in the garden by the oak tree, they are beautiful this time of year.

***Example for a technology person:
* Read today that Google is launching their own Internet
* RT: @aaaaaaa Great article about computer optimization click: (shortened URL)
* Off to a lunch meeting with a BNI consultant, let me know if you would like to connect.
* Check out our new service offering: 30% off of computer clean up and virus scans (shortened URL to website) – Here is your pitch
* Excited to have climbed my first 14er this past weekend in Buena Vista (shortened URL to a picture or website)

You see how your customers can become familiar with your interests, getting to know the personality of the one posting & yet you are inviting them to follow what your posts may be.

(2) If you aren’t connecting, sharing and showing others that you also take interest in them, then you aren’t reaching anyone.
* If you visit a website or blog, post a comment letting them know you were there.
* If you see someone has re-tweeted or commented on your posting, be sure to respond with acknowledgement.
* Give your viewers something of interest to keep bringing them back to your page.
* Contests are great ways to draw in new visitors.

(3) If you post an announcement to multiple contacts, don’t post it in a message format where those receiving can reply to all. These replies will cause a lot of unnecessary emails to your followers & they will lose interest in you quickly.

To summarize – if you aren’t out there, no one will find you. If you are out there & aren’t posting regularly, then no one will have interest in what you have to offer. Be careful with how you post & be aware of what you post as to spark interest, rather than lose interest.


Learn how to use social media to grow your business online with our video series!

  • Learn the fundamentals of social media
  • Learn how to build better brand engagement
  • Learn how to enhance your visitors' experience
  • Learn how to grow your business using social media strategies.

If you want someone to break down aspects of social media to get more clients and build your business using social media, this is the program for you.


©2008-2020 Clere Communications / The Social Media Advisor