Tag: Brand Storytelling

Using Newsletters in Email Marketing

September 15, 2011

Posted in Articles, Business Development/Planning, Sales & Marketing, E-mail Marketing Print By Hollie Clere

If you have a website, maybe a social media presence and the need to reach a large base of vendors, partners and customers, email marketing — and specifically email newsletters — are a great way to nurture those relationships. Sharing company blogs, links to company social media sites, company announcements and surveys are ideal for email distribution plus the cost for newsletter subscription services are low and the reach can be substantial.

So, where do you start?

Content. It all starts with content, including blogs, promotional pricing, links to specific sites and topics that could be of interest to the reader and are relevant to your company’s products/services. Remember to include only original information; do not plagiarize other sources. However, you may be able to secure permission from an author or publisher to use their work.

When developing your own content, think about every word as a driver for a specific goal. For example, if you are promoting a 10-day discount on widgets, you will want to specifically mention the widget, describe the details behind the discount, provide information on why the widget is a “hot” commodity, why the viewer should choose your widget and provide a link for the viewer to get more information about the widget.

It is also a good idea to embed images relative to your topic. Like articles, you need to have permission to use these images, so you should consider using your own photos/charts or subscribe to a stock photo service where you can purchase the rights to use the photos.

Length. The goal of the newsletter is to encourage the viewer to click through to a desired Web page with further information. Here is an example:

DISCOUNT ON SUPER FAST PINK WIDGETS
10% discount on our Super Fast Pink Widgets through October 21, 2011. Click here to receive your discount code.

or

5 REASONS WHY YOU SHOULD ALWAYS MAINTAIN YOUR WIDGET
It is a good idea to maintain your widget by cleaning the parts monthly. (Insert the URL LINK to the page that talks in more detail about this topic.)

Why are companies not found on LinkedIn or Facebook?

We have been working with multiple companies developing social media profiles lately. In the efforts of building a branding and consistent character basis for companies, we have seen more and more that there are too many companies without a presence on LinkedIn. Not talking about an individual profile – which is very concerning that over 3.5 million users are on the site, but yet millions more haven’t ventured into building a profile is overwhelming. To start there, if you don’t have a presence on this site as an individual, you are telling the world that either you don’t want to be connected to, you aren’t savvy with the Internet, or you would rather spamming sites publish information about you instead. One of the most beautiful things about LinkedIn is the searchability factor through google. 4 out of 5 customers will search LinkedIn for their potential vendor representative (or potential new hire) to gain character perspective and knowledge about this person. If you don’t choose to put information about your history that you want people to see, they will find out information about you on sites that pay a lot of money to Google to post personal things such as pictures of your home, family members & so on (an example of this is 123people & there are many other sites out there who “phish” for your information & post it freely online). Should you ever find something like this – you can contact the publisher for it to be removed. Know that the most important piece of us mentioning this – is the fact that THE INFORMATION YOU WANT POSTED ON THE INTERNET – SHOULD BE THE INFORMATION THAT YOU CHOOSE TO BE POSTED – NOT WHAT SOMEONE ELSE DECIDES FOR YOU!

This holds true about information for your company. If you don’t have a website – how will your customers know what you offer & if you are a real business person? Same with social media. If you are not “out there” and “current” how will people know how to do business with you, connect with you, follow you and want to maintain relationship with you????

With that being said, as a business owner you have thought about a few things:

(1) what is my logo?
(2) what is my brand?
(3) where will I market?
(4) how will I market?
(5) who will I market to?
(6) build a website

Will all of these things in place, there is still a laundry list of things that need to happen as well.

FACTS:
(1) If you have a website, it will have either detailed – or not as detailed – information about your products/services
(2) You may be choosing some print marketing or mailers for your potential or existing customers

These are important – but what should go in hand with this?

***SOCIAL MEDIA***

If you have a personal presence on Facebook, you should NOT be marketing your company on your “personal” page, rather you should have a business page where people can “like” your company and follow your updates.

If you have a personal profile on LinkedIn, you need to be sure your company profile is established as well so people can easily find you through your company or your personal profile. Individuals can also “like” your company page for updates. You should also have recommendations of your work that your customers, vendors or staff can post about you – this is a great character building piece and can also encourage a history of your experience.

A newer feature of LinkedIn is posting products & services. The great thing about this is you can get recommendations for these products or services right on the company page – a great marketing tool.

My challenge for you – If you have a personal presence on FaceBook or LinkedIn – then create a company profile for them both. It will increase visibility, credibility & ownership of your brand.

Be aware of who is presenting information about your company online

Buyer beware translates into owners beware in social media. Hiring someone to fill the shoes of your social media manager can make since in regard to time, but unless the individual is personally invested in your company goals, priorities and vision, you will need to invest in a lot of clean up later on.

Management consists of the following items:

• maintain branding
• management of profiles
• response and management of direct messages
• management and increase of followers
• management of product release campaigns
• active viewer response & interaction
• effectively enhancing SEO, SMO (keyword optimization)
• correctly creating profiles to maximize visibility on social media sites
• reporting traffic, communication and hits effectively

If you aren’t getting these things from your social media support team, then you aren’t correctly using your profiles or getting ROI on your time or investment.

These service can be outsourced or handled internally, but you need to have a clearly defined scope of work and milestone meetings to constantly revise or add to your marketing plan. Your social media solution should ebb & flow with times and market changes.

Contact us today to see how we can help you achieve these goals.

What is your strategy with Social Media?

There are a lot of ways to promote awareness of topic you are interested in.

Have you heard of the Rabbi who delivered the passover message via twitter? Great way to spread the word about your message. Tweets are timeless & posts never get removed from the database. I think this was a brilliant campaign. http://tinyurl.com/3323cch

Have you heard about @OldSpice promoting through youtube & twitter?
“The Old Spice Guy Now Making Custom Videos for Fans via Social Media”


View the article here: http://mashable.com/2010/07/13/old-spice-gu/?utm_source=TweetMeme&utm_medium=widget&utm_campaign=retweetbutton
Well done @OldSpice !

How will you spread your message to the masses?


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