Tag: team building

#EducationMatters – Really Connect with Your Power Partners

Another relevant aspect of education is getting to know the businesses that refer clients and customers to you. These power partners are essential in meeting the needs of your customers.
But what, exactly, is a power partner?
A power partner is a company that isn’t direct competition but has similar client bases. This allows you and the power partner to refer clients to one another.
I’ve mentioned before that social proof is important and explained how team building is essential in your business. Referrals from your power partners are essential aspects of social proof. Why? Their customers and clients trust that your partners wouldn’t steer them wrong. The same goes for your referrals. When you suggest a power partner to a customer or client, you’re giving those power partners your personal stamp of approval. Your reputation is on the line so educate yourself on what, exactly, your partners can provide to your clients.
Remember when I said you don’t need to do everything on your own? You don’t have to be perfect at everything. If you get swamped with projects, doesn’t it make sense to know where you can refer clients when things get overwhelming? Not all projects will fall under your scope of work, and that’s okay.
Take the time to get to know your power partners. Where do their strengths lie? Keep tabs on how they’re doing and how stacked their schedule becomes. Also, make sure your power partners know what you do. This helps in their referral process as well.
Most of all, when you refer a client, let the power partner know they’re coming. It would be a great idea to build a tracking system for referrals. I say this for two reasons: 1. You can ask the customer/client how the connection went and 2. You can find patterns of behavior and cycles of customer/client needs that can forge a direct relationship with a power partner.
What do I mean by that? What if you are a marketing/brand consultant and one of your power partners is a web developer who specializes in building WordPress websites? Let’s say 75% of your clientele require website overhauls and 5% need new ones created. You refer them, of course, to your web developer power partner, but less than 25% of them actually convert. You and your power partner put your heads together and come up with a referral discount. Or you create a package deal in which you contract your power partner to do the web-end of the service. There are many other options out there. You’d be surprised how often that tiny collaboration can make all the difference in a successful business transaction.

A relationship between you and your power partners can weather storms greater than you ever imagined. The support network you build today can last for generations and is a genuine path for being #BeAwesome at what you do!
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Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+,YouTube, Pinterest, Instagram and the tools to manage them.

#TeamBuilding – Finding the Right Web Designer

Web design is an intricate part of your growing business. Your site must adapt to the needs of your clients whether that be through shopping cart integration, a portfolio of past work, smooth mobile transitions, or a variety of other requirements.
Having a dependable and reliable designer on your team is key to a successful customer experience. You may find that you require someone else to take care of this aspect of your growing business, but how do you determine what type will fit your needs?

Much like the SEO professionals mentioned in the previous article, there are three types of web designers: Independent Contractors, Design Firms, and Salary Employees. 

Unless your site sees close to one million hits a month, it’s not cost effective to keep a web designer on the payroll. 

Whether you go with an independent contractor or design firm, there are a few things you need to consider before choosing the web design guru that’s right for you.

  • Know what you want before you begin your search. Would you tell a roofing contractor to do whatever design he wants? What about a building contractor on your new home? Do you give her license to do as she pleases and trust that she’ll see right into your mind for the perfect home? The answer to those questions are probably no, and yet many inexperienced individuals will approach a web designer with a ‘do what you want, I trust you’ type of attitude. Take some time to research the type of site you want, have examples, be prepared. Your web designer needs a place to start. Remember: a designer isn’t responsible for your vision…they’re responsible for implementing it. 
  • Know their expertise. Look at their portfolio (if they don’t have one, you should move on to another designer). How are the sites? Check on both your desktop and all mobile devices to ensure clear and concise viewing. Do they understand SEO? This is very important. A movie intro or flash-based splash page may seem really awesome, but it’s not tracked by search engines. Remember, this is for your business. Are there customer reviews? Not just on their site. Check Yelp, Angie’s List, LinkedIn, their Facebook page (or other social media), or your favorite review site to see how they actually operate.
  • Most important of all, know exactly what work you will require of your web designer. When you design a contract (or sign theirs), ensure the following items, at a minimum, are spelled out: a) The exact work you will require of the designer and what they’ll require of you, b) cost per hour of work to include off hour pay (weekend panic, holidays, etc.) and payment options such as half up front/half upon delivery, and most important of all c) a break off clause in case your visions clash.


Keeping these three things in mind will go a long way toward finding a successful web designer for your growing team. I know some great web designers if you are looking for referrals or just advice on the best direction to head in. As always, I want you to be successful and #BeAwesome at what you do!


~ Social Media is changing the way people do business.  Don’t get left behind ~ 


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Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram and the tools to manage them.


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