• Are you telling your brand story in social media?

Tag: Brand Storytelling

As a social media marketer, you know how important it is to have content that is high quality, frequent, and consistent. Sounds easy enough, doesn’t it? The truth is, it’s not easy at all. In fact, it’s pretty hard to keep producing quality content that is engaging, well written, and offers something useful to the reader. What’s the solution? In a word: storytelling.

In marketing terms, storytelling means that your copy makes a connection with the customer BEFORE it introduces the product. You can probably think of many TV commercials that use storytelling that way. Think of the ones that catch your attention because they hit your emotions. You may not even see what they are selling until the very last frame.

Focusing on the story rather than the product may sound counterintuitive, but the goal is to create a connection with the customer, not necessarily to drive them to run out and pick up the product. A good story will create trust and stay with a potential customer when it comes time for them to choose a product in your niche.

Once you begin to think in terms of telling a story rather than showcasing what you’re selling, you’ll find fertile ground for building new content. From stories that relate to why you started the business to educational experiences, your stories can provide your customers with new insights into your business and your products.

Before you start to build your stories, you need to make sure that you really know your customers and what type of information they will make a connection. For some, educational stories will work best while for others, stories that tie to the news of the day will make the most sense. Whatever type of story you believe will work best for your audience, your stories should follow some simple rules:

Be Truthful: If your message is contrived, it will show. Use your own experiences to craft your stories.

Write Well: It may seem obvious, but your stories should not only be expertly worded, but they should also hold together by having a beginning, a middle and an end.

Be Consistent With Your Brand: Like all your marketing materials, your stories should communicate the image you have designed for your brand. If it is not consistent, your customers won’t believe it.

Make it Personal(ity): To help your customers connect to the story, make it personal and fill it with a personality that is compatible with your brand image.

To help trigger your creative juices, take a look at some of the best storytelling campaigns: Apple, GoPro, Allstate, McDonald’s, and State Farm are all master storytellers. Once you are inspired, get to work on your story and be sure to make storytelling a crucial part of your social media campaign. Remember, it’s not always about the short-term sale: you are building for the long run.

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Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

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It’s hard to know just how many blogs there are out there. Some estimates put the number as high as 152 million. That’s a lot of blogs. So if there are that many blogs then it must be easy, right?
No question, it’s easy to start a blog. What’s not so easy is maintaining vibrant and creative content. When it comes down to it, most blogs aren’t all that effective when it comes to maintaining reader interest, attracting new customers, and engaging the community.
The reason that so many blogs miss the mark is that their content is unfocused and fails to support business objectives. Yes, it’s all about the content. But how do you come up with good content week after week? Here are five tips on ways you can spark those creative juices and develop engaging and consistent content.
  1. Create a plan: Your number one weapon in battling with blank pages is to develop a strategy for your content. That means mapping out what you want to talk about for over a period of time rather than coming up with your topics on an ad hoc basis.
  2. Stick with themes: Having a social media strategy that incorporates a series of themes can be a highly effective strategy for deciding on what to include in your blog.
  3. Build on your most effective content: Look back on what content has worked for you in the past and make it better. It’s ok to repurpose an old topic or resurrect something you haven’t talked about in awhile. Of course, you’ll need to take a fresh approach but if something caught your readers attention once before, chances are it will again.
  4. Talk with your community: Asking the people in your community what they want to hear about can be a great way to find your focus. Cast a wide net by including not just your customers, but all those with whom you collaborate.
  5. Tell your story: If you think about it, you’ll find that you don’t have just one story to tell, you have lots of them. From helping your customers get to know the people they interact with to helping people learn the best way to use your products, your back office is loaded with ideas for content.
Don’t look at the process of coming up with ideas for your blog as a task to be avoided. Instead, view it as an opportunity to learn something new, engage with your community, and have some fun. When you embrace the process you’ll be able to say goodbye to sitting in front of the monitor and staring at the dreaded blank page. In fact, you may even find yourself looking forward to it.
Be sure to Follow us and Let’s Engage!
Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+,YouTubePinterestInstagram and the tools to manage them.
2017 was the year of live video and there’s every reason to believe that the trend will continue through 2018. While the final statistics for 2017 aren’t yet available, it’s estimated that last year live video accounted for nearly 75% of all online traffic. YouTube surpassed 1 billion viewers, and 500 million people watched video on Facebook every day.
With numbers like those, it’s a given that video should be a key element in your social media content strategy. The problem is, how do you determine the most effective way to incorporate it? The solution – make it part of a weekly or monthly social media content theme strategy.
Let’s talk for a minute about social media content theme strategies. You may not have one. If not, the new year is the perfect time to start one. It doesn’t have to be fancy or complicated, just a roadmap of the type of content you’ll include each month across your social media platforms. By following a weekly or monthly theme for your content, you’ll avoid the trap of taking a scattershot approach and trying to be everything to everybody. Having a sharp focus will make it easier for you develop content and increase the chances that you’ll follow through on your plan.
The exact focus of your theme plan will depend on your goals and your industry but here’s an example. Say you’re an online seller of fitness products. January is easy since it’s time for fresh starts. For February, how about ‘showing a little love to yourself’? You get the picture.
Ideas on how to incorporate video are limited only by your imagination but here are a few ways you can get started:
Go live on Facebook
Whether it’s a product demonstration, a feed from a tradeshow or a behind the scenes look at how you do your work, Facebook is the perfect place to get started. Facebook also now gives you the capability of replacing your static cover photo with a video.
Create a video blog
Video blogs are a great way to establish your authority and engage with your followers. Covering an industry topic or fielding a common question are popular approaches.
Share Snapchat or Instagram Stories
You can use video to showcase a day in the life of your business or of a key team member.
Take Advantage of YouTube
Whether you use YouTube to go live or to act as a repository for your archived videos, this channel is rich with possibilities.

If you’ve never used live video, take some time to learn the basics, practice, and jump in. It’s no longer a matter whether or not you should use it, it’s a question of how. You’ll quickly find out that it’s not just your users that love it, you and your team will too. It gives you the chance to stretch your creative wings, think outside the box, and more fully engage with your community.

 

Be sure to Follow us and Let’s Engage!
Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+,YouTubePinterestInstagram and the tools to manage them.
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