• Are you telling your brand story in social media?

As a social media manager, one of the common questions (or complaints) I get from prospective clients is about their return on investment (ROI) when it comes to social media marketing. There is a common misconception that lead generation isn’t possible on social. This stems from the fact that SO many business owners approach social media marketing as a sales tool and ignore the reason the platform or channel exists in the first place. Social media IS meant to be a social experience. However, that doesn’t mean that you can’t use it for lead generation. It just means you need to get clear about your social media strategy and how you want it to work for your business.

According to Quicksprout, using social media reduced marketing costs for 45% of the businesses surveyed. It has also increased revenue for 24% of those companies when they chose to implement a lead generation strategy.

What Is Lead Generation Anyway

Before we jump into the deep end, let’s go over lead generation as a sales tool. Lead generation is how you attract potential clients and customers into your business sales funnel. It’s how you narrow down your focus to the right people, grab their attention, and lead them to your offer. Don’t have an offer yet? Clearly, you’ll need to start with what you want to sell and pick a place to post your offer.

Whether it’s your website site or a landing page, building out the copy and graphics for your sales site will be the deciding factor in whether or not someone hits the buy button. Lead generation is about getting the right people to that page so that you can sell them.

The prep work needed to promote lead generation on social media:

  • Build your online presence and brand awareness
  • Know your target audience and how to find them
  • Uncover the pain points of your leads
  • Build your offer based on the information gathered and post it online
  • Then create a social media strategy to guide that audience to that offer

Why Social Media?

Since I work in social media management, I’m going to let some recent statistics do the convincing for me here.

39% of Americans spend more time socializing online than in person.

People spend 50 minutes of their day, every day, on Facebook.

71% of consumers are likely to purchase an item based on social media referrals.

For B2B companies, 44% have generated leads through LinkedIn, 39% through Facebook and 30% through Twitter.

I hear stories all the time about how companies are bailing on their website to focus entirely on social media marketing because it’s working so well for them. (I don’t recommend that by the way – rented land!) This is relevant because social media DOES work for lead generation, if you have built it in the right way.

Where to Start

Once you have your online offer in place, have narrowed down your audience and know where to find them, then it’s time to pick a social media platform. Picking the right channel can make or break your lead generation efforts. If you pick Facebook, but most of your audience is on Instagram, then they aren’t going to see your content.

If you already have a built-in audience or community, then this answer is simple. If you don’t, it’s time to start building one.

Lead Generation Strategies

When it comes to social media marketing, there are multiple lead generation strategies you could explore.

Page Optimization

Brands that understand the value of their Internet real estate, also understand the importance of optimizing each of their social media profiles. Your Facebook business page should strongly resemble your website with buttons that direct visitors to where you want them to land. Keyword research is imperative here as each of your profiles should incorporate as many searchable keywords as possible. Make it easy for the right people to not only find you but follow through on the appropriate call to action.

Opt-Ins & Freebies

The whole point of a sales funnel is to get an individual’s permission to market to them and then move them through the whole process. If you don’t have a sales process, that’s where to start. The most common way to get someone into your funnel is to offer them something they want for free in exchange for their contact information. Make it clear that you’ll be contacting them in the future, not just to send them the freebie. Then use email marketing to target them directly. How do you increase awareness of your free offer and your opt-in? You use social media. If you have taken the time to build an online offer and sales funnel and you aren’t directing those who are consuming your social content to those – then you aren’t set up for lead generation on social.

Paid Advertising

The most common lead generation strategy on social media is to invest in paid ads. Each of the social media platforms has its own version of this – whether it’s boosting content on Facebook, promoting Pins on Pinterest or straight up buying ads on Twitter – there’s an option for each of the most popular social channels. You can either invest the time in figuring out how to optimize your own advertising or you can seek out the help of someone who specializes in paid ads.

Lead generation is possible on social media and it works! Brands are gaining traction and success every day by incorporating a social media strategy that is built around a lead generation and sales process.

Why aren’t more small businesses setting up their online marketing this way? Because it takes work, effort and often a budget. Can you just share another brand’s content on social media and convert followers into consumers? Not likely. The ROI you seek is hidden behind the strategy you’ve yet to implement.

Social Power Program

If you want more support in building out your social media strategy, I encourage you to check out the Strategy Series on the Social Power Program.

The Social Power Program is designed to be a “work at your own pace” program incorporating video training and worksheets. The Program uses videos, tools of the trade, bonus “diving deeper” sessions and accountability to assist you with your online marketing strategy.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

In the world of online marketing, things move fast – so fast that we rarely get the chance to pause and evaluate how we do our work. It’s easy to lose track of all the tools that are available to help us maximize our online marketing efforts.

From social media managers, analytical tools, and other utilities, there are many tools from which to choose from. Some are designed for casual users, some are super techie, some are expensive, and some are cheap. Which ones are best for you all depends on what you are trying to do. But no matter what your skill level or strategy, there are some must-haves. Let’s take a look at five tools of the trade that every online marketer should have in his or her toolbox.

Hootsuite

Hootsuite is a tool that allows you to schedule and post updates to your social media accounts. You can implement and analyze campaigns across all the platforms you use all from one dashboard. Depending on the type of account you have (yes, there are both free and paid versions) you can track a wide variety of metrics to monitor your efforts.

Canva

Canva is a powerful graphics media program that allows you to create a wide variety of marketing pieces using your own designs or pre-designed templates. It also offers the ability to collaborate with other members of your team. Many of Canva’s most useful features are free.

Google Analytics

When you insert a short piece of code on your web pages, Google Analytics allows you to track and analyze your website traffic. This must have tool for any webmaster will help you understand what your users are looking at, how they get to your website, and if they are using your content the way you intended.

Facebook Pixel

Facebook Pixel helps you monitor whether or not the ads you place on Facebook are working. The Pixel is activated by code you put on your website. You’ll be able to analyze the effectiveness of your ads using a variety of metrics.

Cloud Storage

Cloud storage is remote storage space that is made available over a network. Among the most well-known cloud storage is Apple’s iCloud but there are other services available. You purchase storage based on your needs. The service will take care of maintaining and backing up your data in a way that is virtually invisible to you.

There are many tools available to help you work more effectively to manage your social media needs. For many people, having these five tools and knowing how to use them is enough; they can make your life easier, make your team more effective, and ensure that your business is running smoothly.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

For anyone with a product to sell one of the first things on our list of strategic action items is to build brand awareness. The question is, what’s the best way to do that? Luckily, there is one tool out there that is right at your fingertips. In fact, you are probably already using it—Facebook. The question is, how do you get started?

One of the quickest ways to use Facebook to help build brand awareness is to adopt the same tried and true techniques that are used for generating leads. Here are five common lead generating ideas that can be effectively applied to creating brand awareness.

  • Post Compelling Content: If you’ve been working with social media for awhile then you know that saying you will post compelling content is easier said than done. The good news is that it can be easier to create content that is all about image than it is to sell a particular product. Blog posts, stories, and other narrative posts can all do an excellent job of telling the story of your business and your brand. Keep it personal and post consistently. You want to engage your audience as well as educate them.
  • Use Facebook Live: Live streaming to your audience can be quick, cheap, and extremely effective in helping you get your brand name out there. You can stream from an event, educate your audience on how to use a product or have an employee talk about themselves or their job. Pro Tip: Practice before you go live.
  • Run a Contest or Giveaway: A contest such as a scavenger hunt or a free sample of your product can be very engaging if it is well managed. Plus, you’ll be able to beef up your mailing list with verifiable data.
  • Run Targeted Ads: If you haven’t used Facebook advertising then now is the time to learn all about it. With the help of the platform’s targeting features, you can reach a whole new set of potential customers. Depending on your particular situation, boosting that compelling content you’ve been creating can be just as effective as traditional ads.
  • Create Special Landing Pages: Combine a strong call to action with a custom landing page, and you can help your audience learn all about you. While you’ve got your audience’s attention, present your case for why you are the best in the business.

Like all sales and marketing tactical efforts, using lead strategies to drive high awareness of your brand will take planning and work. Before you get started, decide how you will measure success. Then put your plan in place, watch the results, and adjust as you need to. With a well-executed plan, you’ll find your brand garnering a whole new level of attention.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedInFacebookTwitterBlogGoogle+YouTubePinterestInstagram, and the tools to manage them.

Click here for Social Media TrainingSpeaking and Strategy Consultations.

It doesn’t matter what kind of job you have, somewhere along the line you will need to provide customer service. Whether or not that customer service is behind the scenes or on the front lines, good customer service requires patience, quick thinking, and the ability to listen. There’s one other thing that you need as well—knowledge about your customers and what makes them tick.

To understand your clients you need to know about the challenges they face, the skills that give them a competitive advantage, and what you can do to help them be successful. That means that you not only need to know about them, but you also need to know about their industries.

If you are like most business people, most of your business comes from about 20% of your customers. That makes it critical that you identify the industries that you work with most often. Once you do, you can dig in deep and learn what makes those industries unique.

To get started when learning about an industry, start with these five key areas.

Language: Every industry has unique jargon and terms. Knowing the language is essential to being able to communicate with your customers.

Trends: Knowing what trends are currently impacting your customer’s industry will help you understand what is on his or her mind. It will also help you understand how they make money and what you need to consider when setting your prices.

Key Players: Whether your customer is a major industry mover or a small company just starting out, understanding the major influencers in the industry can help you identify your customer’s needs and wants. It can also give you insight into what your customer aspires to be.

History: While you may not need to know all the details, understanding how your client’s industry has evolved and where it is in its lifecycle will help you understand some of the pressures your customer may be facing. The factors that influence an industry that is growing may be very different than those for an industry in decline.

Dynamics: Every industry has unique drivers, and the most successful companies have established strategies for responding to those drivers. Understanding both the micro and macro drivers for your customers business will help you respond to the unique challenges they face.

Investing time to learn about the industries your customers represent is well worth it. Not only are you sure to be speaking the same language your clients speak, but you’ll also be in a much better position to help them succeed, and if they succeed, the chances are you will too.

Be sure to Follow us and Let’s Engage!

Hollie Clere of The Social Media Advisor is a “#BeAwesome” Developer, Social Media, Brand Builder, Content Manager, Trainer and Author in LinkedIn, Facebook, Twitter, Blog, Google+, YouTube, Pinterest, Instagram, and the tools to manage them.

Click here for Social Media Training, Speaking and Strategy Consultations.

 

  • 1
  • 2
  • 7

Learn how to use social media to grow your business online with our video series!

  • Learn the fundamentals of social media
  • Learn how to build better brand engagement
  • Learn how to enhance your visitors' experience
  • Learn how to grow your business using social media strategies.

If you want someone to break down aspects of social media to get more clients and build your business using social media, this is the program for you.


©2018 Clere Communications / The Social Media Advisor